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So, it’s here. The day has finally come where you are in charge of the building. You are the landlord. And, your first task is to collect your tenant’s information. You need to be able to contact them.

The first and most important thing to remember is that you must smile. Always, always smile.

Collecting tenant information is a smooth process that you do not need to stress about. Always remember that you are in charge, and that you are the boss. However, although you are in charge, it does not mean you must be a jerk. Remember the three F’s: be firm, friendly, and fair.

Carry confidence in your voice and stand erect. Landlords who lack confidence or who are easily intimidated will not find themselves in the right career path; tenants will think they can walk all over you.

Your tenants will like and respect you if you appear to know what you are doing. Having everything under control, or at least, appearing to have everything under control, is one of your most valuable assets. Also, remember to smile!

Asking them for their information is easy. Just ask them. That is all there is to it. Sometimes, you will have a tenant who seems very suspicious, as if he thinks you have some ulterior motive for getting his information. For these paranoid types, gently explain the reasons why you need their information. They should understand.

For example, if you are asking for their cell phone or work number, ask them if they would like to be notified if there was a fire or a creep lurking outside their windows.

Tell them that you need their social security numbers so that you can tell the credit agencies about their on-time payments. This helps you, too, because you will wan to check their credit. You must check their reliability. Be sure to smile, too.

Suspicious tenants should be told that the information given to you is confidential, and also tell them that you will do everything you can to ensure nobody else gets a hold of their info.

If you just cannot get the information out of them, forget it. It is not worth fighting with them.

You can ask other sources, the previous landlord, etc. for their information. You can, without much effort, find their information from other sources.

Once you have all their information, store it away in a safe place. That was pretty easy, right?

Cody Scholberg, an expert on landlording, has articles at Commercial Property Management Guide, an excellent source of landlording material. Check out this short checklist for choosing good tenants.

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